Privacy Policy of Jiliko Online Casino
At Jiliko Online Casino, we are committed to safeguarding the privacy and security of our players’ personal information. When you use our services, your data is collected, used, stored, and protected in accordance with this Privacy Policy. By accessing or using Jiliko Online Casino, you agree to the terms of this Privacy Policy.
Information We Collect at Jiliko
Personal Information
When you register an account with Jiliko Online Casino, we collect personal information necessary for account creation and management. This includes, but is not limited to:
- Name: To identify you as a unique player.
- Date of Birth: To confirm that you are old enough to legally gamble.
- Email Address: To communicate important information about your account and promotional offers.
- Phone Number: To provide customer support and verify your identity.
- Physical Address: To comply with legal and regulatory requirements.
- Payment Information: Including credit card details, bank account information, and transaction history for processing deposits and withdrawals.
Non-Personal Information
We also collect non-personal information to improve our services and enhance your gaming experience. This may include:
- Device Information: Such as IP address, browser type, and operating system.
- Usage Data: Pages visited, time spent on the site, and game preferences.
How We Use Your Information
Account Management
We primarily use your personal information to manage your account. This includes handling transactions, confirming your identity, and offering customer service.
Improving Services
We analyze non-personal information to understand how our players use the site. This helps us improve our services, enhance user experience, and optimize our game offerings.
Marketing and Promotions
With your consent, we use your email address and phone number to send you promotional offers, bonuses, and updates about new games. You can opt out of these communications at any time by adjusting your account settings or contacting our support team.
Legal Compliance
We may use and disclose your personal information to comply with legal and regulatory requirements, such as anti-money laundering (AML) laws, and to protect our rights and interests.
How We Protect Your Information
Security Measures
To prevent unauthorized access, use, or disclosure of your personal information, we utilize cutting-edge security procedures. These measures include:
- Encryption: We use SSL (Secure Socket Layer) encryption to protect data transmitted between your device and our servers.
- Firewalls: To prevent unauthorized access, use, or disclosure of your personal information, we utilize cutting-edge security procedures.
- Access Controls: Only authorized personnel have access to your personal information, and they are required to maintain its confidentiality.
Data Retention
We retain your personal information only as long as necessary to accomplish the goals specified in this privacy statement, satisfy legal requirements, and settle disputes. When your information is no longer needed, we securely delete or anonymize it.
Sharing Your Information
Third-Party Service Providers
We might disclose your personal information to outside service partners who help us perform our services. These service providers have a legal duty to safeguard your data and use it only for the purposes for which it was provided. Examples of third-party services include payment processors, marketing agencies, and customer support services.
Legal Obligations
We may disclose your personal information to law enforcement agencies, regulatory bodies, or other third parties when required by law or to protect our rights, property, or safety.
Business Transfers
In case of a merger, acquisition, or asset sale, the new owner may receive your personal information. We will notify you of any such changes and provide you with options regarding your information.
Your Rights and Choices
Access and Update
At any moment, you have the right to view and update your personal data. You can do this by logging into your account and navigating to the account settings page. If you need assistance, our customer support team is available to help.
Deletion
You are entitled to request that your personal data be deleted. Please note that we may retain certain information as required by law or for legitimate business purposes. To request deletion, contact our support team.
Opt-Out
You can opt out of receiving marketing communications from us at any time by adjusting your account settings or following the unsubscribe instructions in our emails.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any significant changes by posting the updated policy on our website and, if applicable, via email. Your continued use of Jiliko Online Casino after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
Please get in touch with our customer service staff if you have any queries or worries regarding our data practices or this privacy statement. We promise to respond to your questions and take care of any problems as soon as possible.
Customer Support Contact Information:
- Email: [email protected]
- Phone: +63 968 201 4976
- Live Chat: Available on our website 24/7
At Jiliko Online Casino, we value your privacy and are dedicated to ensuring that your personal information is handled with the utmost care and respect. Thank you for trusting us with your data, and we hope you enjoy your gaming experience with us.